Privacy Policy

Terms & Conditions

Last updated: March 23, 2026

PLEASE READ THESE TERMS AND CONDITIONS ("TERMS", "AGREEMENT") CAREFULLY BEFORE USING THE TAPPLIFY PLATFORM. These Terms constitute a legally binding agreement between you ("User", "you", "your") and Tapplify ("Company", "we", "us", "our"). By creating an account, checking the acceptance box during registration, or accessing or using the Tapplify platform, website, and related services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Service.

1. Eligibility & Account Registration

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Service. By registering, you represent and warrant that: (a) all information you provide is accurate, complete, and current; (b) you will maintain the accuracy of such information; (c) you have the authority to bind yourself (and any entity you represent) to these Terms; (d) your use of the Service will not violate any applicable law or regulation. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at sales@tapplify.io of any unauthorized use of your account.

2. Description of Service

Tapplify provides a software-as-a-service (SaaS) platform that enables property hosts to create digital guest experience pages accessible via NFC tags and QR codes. The Service includes, but is not limited to: property page creation and management, content block management, guest interaction tracking, AI-powered concierge features, analytics, and related tools. We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice, and without liability to you.

3. Acceptable Use Policy

You agree not to use the Service to: (a) violate any applicable local, state, national, or international law or regulation; (b) infringe upon or violate the intellectual property rights or privacy rights of any third party; (c) upload, transmit, or distribute any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable; (d) impersonate any person or entity or falsely state or misrepresent your affiliation; (e) interfere with or disrupt the Service or servers or networks connected to the Service; (f) attempt to gain unauthorized access to any portion of the Service, other accounts, computer systems, or networks; (g) use the Service to collect, store, or process sensitive personal data (such as health records, financial account numbers, or government-issued identification numbers) without appropriate legal authorization; (h) use the Service for any purpose that is fraudulent, deceptive, or misleading; (i) use automated means (bots, scrapers, crawlers) to access or interact with the Service without our express written consent. Violation of this policy may result in immediate termination of your account without notice or refund.

4. User Content & Intellectual Property

You retain all ownership rights to the content you upload, create, or publish through the Service ("User Content"). By uploading User Content, you grant Tapplify a non-exclusive, worldwide, royalty-free, sublicensable, transferable license to use, reproduce, modify, display, and distribute your User Content solely for the purpose of providing, operating, and improving the Service. This license survives termination of your account only to the extent necessary to complete any pending operations. You represent and warrant that: (a) you own or have the necessary rights and permissions to use and authorize the use of your User Content; (b) your User Content does not infringe the intellectual property, privacy, or other rights of any third party; (c) your User Content complies with all applicable laws. You are solely and exclusively responsible for your User Content and the consequences of posting it. Tapplify does not endorse, guarantee, or assume any liability for User Content.

5. Guest Data & Data Controller Responsibilities

When you use the Service to collect information from your property guests (including email addresses, ratings, feedback, and other personal data), you act as the data controller and Tapplify acts as the data processor. You acknowledge and agree that: (a) you are solely responsible for ensuring that your collection and use of guest data complies with all applicable data protection laws, including but not limited to GDPR, CCPA, and any local privacy regulations; (b) you will provide appropriate privacy notices to your guests before or at the time of data collection; (c) you will obtain all necessary consents from guests as required by applicable law; (d) you will not use guest data collected through the Service for any unlawful purpose or in any manner that violates any individual's rights; (e) you will respond to any data subject requests from guests in accordance with applicable law. You agree to indemnify and hold harmless Tapplify from any claims, damages, or liabilities arising from your collection, use, or misuse of guest data.

6. AI Concierge & Automated Features

The Service may include AI-powered features, such as the AI Concierge, that generate automated responses based on the information you provide about your property. You acknowledge and agree that: (a) AI-generated content is provided for informational purposes only and may contain errors, inaccuracies, or incomplete information; (b) Tapplify does not guarantee the accuracy, reliability, or suitability of AI-generated responses; (c) you are solely responsible for reviewing and verifying the information provided to the AI and the responses it generates; (d) Tapplify shall not be liable for any damages or losses arising from reliance on AI-generated content by you or your guests.

7. Payment, Billing & Refunds

Certain features of the Service require a paid subscription. By subscribing to a paid plan, you agree to: (a) pay all applicable fees as described at the time of purchase; (b) provide accurate and complete billing information; (c) authorize us (or our payment processor) to charge your payment method on a recurring basis. All fees are quoted in US Dollars unless otherwise stated. We reserve the right to change our prices at any time with at least 30 days' prior notice. Price changes will take effect at the start of your next billing cycle. ALL PAYMENTS ARE NON-REFUNDABLE except as expressly stated in these Terms or required by applicable law. If you cancel your subscription, you will retain access to the paid features until the end of your current billing period, after which your account will revert to the free tier.

8. Tapplify Intellectual Property

The Service, including its original content, features, functionality, design, source code, algorithms, trademarks, logos, and documentation (excluding User Content), is and will remain the exclusive property of Tapplify and its licensors. The Service is protected by copyright, trademark, trade secret, and other intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Service beyond a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. You may not copy, modify, distribute, sell, lease, reverse engineer, decompile, or create derivative works of any part of the Service.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. TAPPLIFY DOES NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (C) THE QUALITY OF THE SERVICE WILL MEET YOUR EXPECTATIONS; (D) ANY ERRORS IN THE SERVICE WILL BE CORRECTED; OR (E) THE SERVICE WILL BE COMPATIBLE WITH ANY PARTICULAR HARDWARE OR SOFTWARE. YOU USE THE SERVICE AT YOUR OWN RISK.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TAPPLIFY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF TAPPLIFY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL TAPPLIFY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO TAPPLIFY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED US DOLLARS ($100.00). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH CASES, TAPPLIFY'S LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

11. Indemnification

You agree to defend, indemnify, and hold harmless Tapplify, its directors, officers, employees, agents, partners, suppliers, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees and legal costs) arising from or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any applicable law, regulation, or third-party right (including intellectual property, privacy, or publicity rights); (e) your collection, use, or processing of guest data; (f) any dispute between you and your guests or any third party; (g) any claim that your User Content caused damage to a third party. This indemnification obligation will survive the termination of these Terms and your use of the Service.

12. Dispute Resolution & Arbitration

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS. Any dispute, controversy, or claim arising out of or relating to these Terms, the Service, or the relationship between you and Tapplify (a "Dispute") shall be resolved through binding individual arbitration, rather than in court. There is no judge or jury in arbitration, and court review of an arbitration award is limited. YOU AND TAPPLIFY AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You expressly waive any right to participate in a class action lawsuit or class-wide arbitration against Tapplify. If for any reason a Dispute proceeds in court rather than arbitration, you and Tapplify each waive any right to a jury trial. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

13. Termination & Suspension

We reserve the right to suspend or terminate your account and access to the Service at any time, with or without cause, with or without prior notice, and without liability to you. Grounds for termination include, but are not limited to: violation of these Terms, fraudulent activity, non-payment, abusive behavior, or actions that harm other users or Tapplify. Upon termination: (a) your license to use the Service immediately ceases; (b) we may delete your account, User Content, and associated data within 30 days; (c) any outstanding payment obligations remain in effect; (d) the following sections survive termination: Sections 4 (User Content), 5 (Guest Data), 9 (Disclaimer), 10 (Limitation of Liability), 11 (Indemnification), 12 (Dispute Resolution), 14 (Governing Law), and this Section 13. You may terminate your account at any time through your account settings or by contacting sales@tapplify.io.

14. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. To the extent that arbitration is not applicable, you agree to submit to the exclusive jurisdiction of the state and federal courts located in the State of Florida for the resolution of any Dispute. You waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.

15. Force Majeure

Tapplify shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from any cause beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemics, epidemics, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages, failures of third-party services or infrastructure, power outages, network or internet failures, or cyberattacks.

16. General Provisions

Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Tapplify regarding the Service and supersede all prior agreements, understandings, and communications. Severability: If any provision of these Terms is held to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect. Waiver: The failure of Tapplify to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Assignment: You may not assign or transfer these Terms or your rights under them without our prior written consent. Tapplify may assign its rights and obligations under these Terms without restriction. No Third-Party Beneficiaries: These Terms do not confer any third-party beneficiary rights. Notices: We may provide notices to you via email, through the Service, or by posting on our website. You may provide notices to us at sales@tapplify.io.

17. Changes to Terms

We reserve the right to modify these Terms at any time at our sole discretion. Material changes will be communicated by posting the updated Terms on this page, updating the "Last updated" date, and/or sending a notification to the email address associated with your account at least 15 days before the changes take effect. Your continued use of the Service after any changes to these Terms constitutes your binding acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the Service and terminate your account before the changes take effect.

18. Contact Information

If you have any questions about these Terms, please contact us at: Tapplify — Email: sales@tapplify.io